Contact Us
We built nodfactor.com to help US bettors make sense of offshore sportsbooks — which ones have a track record of paying out, which ones offer thin markets or slow verification, and what a welcome offer actually costs once the rollover is factored in. If something on the site is unclear, out of date, or you think we've missed a detail that matters, we want to hear about it.
What we can help with
This page covers editorial and general contact for Offshore Sportsbooks. We're a review and comparison site, not a sportsbook, so there are limits to what we can do — but within those limits, we're glad to hear from readers on:
- Corrections to bonus terms, odds information, or licensing details listed in a review
- Feedback on payout speed or customer experience with any operator we cover, positive or negative
- Questions about how we score and rank offshore sportsbooks
- Requests to update a review after an operator changes its terms, ownership, or licensing
- General feedback on the site itself — layout, missing information, broken links
What we can't do
We don't process deposits or withdrawals, hold player funds, or act as an intermediary between you and any sportsbook. If you're having a problem with a payout, a locked account, or a bonus dispute at one of the operators listed on this site, that issue has to be resolved directly with that operator's own support team — we have no authority over their accounts or funds.
It's also worth being clear-eyed about what we are: an independent, US-facing information site covering sportsbooks that are licensed offshore (commonly in jurisdictions such as Curaçao, Panama, or Costa Rica) and operate outside any US state's regulatory framework. We don't run any of the books we review, and we can't intervene in disputes, guarantee a resolution, or vouch for a specific outcome. If you're weighing whether to use an offshore sportsbook at all, our reviews of individual sites go into more detail on licensing, banking, and reliability so you can judge the risk for yourself.
Before you reach out about a specific sportsbook
A few things save time on both sides:
- Check the operator's own support channels first — live chat or email is usually faster for account-specific issues than going through a third-party site
- If your question is about a welcome offer, note the exact rollover or wagering requirement you were quoted, since terms can differ between offers and change over time
- If you're reporting a delayed or refused payout, keep records of dates, amounts, and any correspondence — this helps us understand whether it's an isolated case or a pattern worth reflecting in our review
How we handle what you tell us
Feedback about payout delays, support quality, or terms that don't match what's advertised feeds directly into how we score and rank sites — including options like Lucky Rebel, Bovada, and BetOnline that currently sit at the top of our list. No operator can pay to have negative feedback removed, and no commission arrangement changes a rating. If a pattern of complaints emerges around an operator, we revisit that review.
We don't publish reader submissions verbatim or use them as customer testimonials — they're research input, not marketing copy.
A note on age and responsible gambling
Offshore Sportsbooks is intended for readers 21 and older. Betting with an offshore sportsbook carries risks that don't apply to regulated US operators, including the absence of state-level player protections and, in some cases, slower or disputed payouts. If gambling has stopped being enjoyable or is causing financial or personal strain, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and limits worth knowing about before you deposit anywhere.
Learn more about how we operate
For more on how Offshore Sportsbooks researches and ranks offshore sportsbooks, including our approach to editorial independence, visit our About Us page. Our full Terms and Conditions cover the legal basis of the site, including disclaimers around affiliate relationships and the informational nature of the content here.
We read everything that comes in, though as an independent editorial site we can't guarantee a response to every message, particularly ones that require us to act on an individual account. General queries, corrections, and feedback on our reviews get priority.